XGEN AI

Turning complex AI technology into a clearer eCommerce brand and experience

Overview

Turning complex AI technology into a clearer eCommerce brand and experience

XGEN AI helps eCommerce teams use generative AI across search, recommendations, and on-site shopping experiences.

The product was already solving real merchandising problems. The opportunity was to give the company a brand and website that made that value easier to understand—and credible enough to sit alongside the global brands already using it.

Role

Digital Designer

Scope

Creative Direction, Brand Design, UI/UX Design, Website Design, Webflow Development

Locations

Team

Nick McEvily, Senior Product Manager

Timeline

Jan 2025
-
Apr 2025
Present
XGEN AI home page
XGEN AI home page

Context

Making the product feel as mature as the technology

XGEN AI was positioning itself around Composable AI for eCommerce.

Search, recommendations, and conversational shopping were already part of the platform, but the digital presence still felt closer to an early-stage technology pitch than an established enterprise product.

The website needed to move away from abstract cloud language and make the actual product easier to see, understand, and trust.

The previous site led with infrastructure rather than the product experiences customers actually used.
The refreshed homepage brings generative AI, product UI, customer proof, and demo conversion into one story.

Brand

Giving sophisticated technology a simpler face

The identity needed enough restraint to work in enterprise software while leaving room for the product to feel expressive.

A geometric X with a superscript AI became the recognizable core of the system.

Black and white kept the foundation editorial and precise, while mint, indigo, and lime introduced energy through gradients, product graphics, and supporting moments.

The system stayed intentionally quiet around the logo so the shopping experience could become the visual protagonist.

Turning strategy, identity, and visual rules into a practical brand system.
A geometric X and superscript AI designed to work from product chrome to brand applications.
Keeping the primary identity simple enough to sit comfortably beside enterprise customers.
A restrained foundation with brighter accents reserved for product and storytelling.
Soft gradients giving the brand a more expressive layer without overwhelming the interface.
One type family creating consistency across marketing and digital product contexts.
A commerce-first icon system bridging shopping, AI, and platform concepts.

Visual language

Making AI look more like a shopping experience

The product was easier to explain when the graphics looked like the thing customers already understood: eCommerce.

Instead of relying on abstract AI imagery, we built compositions from products, recommendations, shopper behavior, UI cards, and human portraits.

That gave the brand a visual language grounded in merchandising rather than technology clichés.

Human portraits bringing personality into a highly technical product story.
Turning products, recommendations, and shopper signals into reusable marketing graphics.
Making the product feel operational and already embedded in real shopping experiences.

Website

One platform, three clearer product stories

The website needed to communicate XGEN AI as one connected platform without flattening the differences between its core products.

XSearch, XRecommend, and conversational merchandising each received a clearer role, while shared navigation, visual language, proof, and conversion patterns kept the experience unified.

The result made it easier to understand what each product did—and why they belonged together.

Building a consistent system across product, company, proof, and conversion pages.

Homepage

Showing the product before explaining the technology

The homepage moves immediately from proposition to product.

The hero positions XGEN AI as generative AI for eCommerce teams, followed by recognizable customer logos, the three core solutions, integrations, and proof.

One primary action stays consistent throughout: Request a demo.

Leading with product value, enterprise proof, and a single demo action.
Giving search, recommendations, and conversational merchandising distinct but connected roles.
Showing that the platform works with the commerce stack teams already use.
Ending the journey with a more expressive brand moment and the same focused conversion path.

Product storytelling

Turning product capabilities into shopping experiences

Each product page needed to communicate a technical capability through a shopper outcome.

XSearch uses natural-language queries and relevant results to make discovery tangible.

XRecommend shows personalized product feeds and merchandising signals.

Supporting compositions extend the same language across catalog prediction, recommendations, and other product scenarios.

The technology stays underneath.

What visitors see is a better shopping experience.

Turning natural-language search into a product experience visitors can understand immediately.
Showing personalization through products and recommendations rather than abstract AI diagrams.
Visualizing how AI can personalize an entire catalog instead of a single recommendation strip.

Proof

Giving customer outcomes room to really matter

XGEN AI already worked with recognizable consumer and luxury brands.

The website needed to make that credibility visible.

Customer logos appear early, while case studies give published outcomes and individual product stories more room later in the journey.

That proof helped shift the brand away from experimental AI and toward technology already operating in real commerce environments.

Turning customer stories and published outcomes into stronger enterprise proof.

A system built to expand

Keeping every page part of the same story

The same structure extends across product pages, case studies, company content, and conversion.

Heroes share a consistent anatomy. Product pages add relevant statistics and graphics. Collection pages introduce featured stories. Company pages use the same gradients and typography with less product density.

The result is a system that can grow without every page becoming a new visual direction.

Using the same visual language to tell a broader company story beyond the individual products.
Keeping the final conversion path simple, direct, and visually consistent with the rest of the site.

Development

Keeping momentum from design to Webflow development

High-fidelity mockups established the direction, then the website was built in Webflow as a reusable system.

Design and implementation stayed close enough to refine responsive behavior, gradients, product compositions, and content directly in the browser.

On smaller screens, layouts stack rather than shrink, preserving hierarchy and keeping product graphics, proof, and forms usable.

Translating the product-rich desktop system into clearer stacked mobile journeys.
Extending the same system across responsive navigation, utility content, and shared-link assets.

Outcome

A clearer face for AI-powered shopping optimization

The refreshed brand and website gave XGEN AI a more mature platform for explaining its technology, products, and customer value.

Search, recommendations, and conversational merchandising became easier to understand as one connected system.

And the visual language made generative AI feel less like infrastructure and more like something eCommerce teams could actually use.

XGEN AI was later acquired by Zoovu.

Max has been a collaborator of mine for years and the things we’ve made together are the proudest of our individual careers. It’s been an honor.
Author
Nick McEvily
Senior Product Manager
Author

Complex technology. A much clearer brand story.

Brand, product storytelling, website design, and development worked together to make XGEN AI feel less like an AI platform to decode and more like a merchandising system ready to use.

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